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Shipping & Returns

General

You will be kept up-to-date on the status of your order at all times (via email). To check on the current status of your order please click here.

Shipping at OPMeds is always FREE - there are no hidden charges or taxes. The price you see is the price you will pay.

Your order will be dispatched within 48 hours of receipt (assuming any relelvant prescription requirements have been met). The order will be shipped in a plain package, with no declarations. It is the customers’ responsibility to ensure compliance with any customs formalities or similar in your country of residence. Experience has shown that delivery is normally within 5 - 10 working days from the time of shipment, however some destinations may take up to 21 days due to local infrastructure.

Delivery is currently taking 5 - 21 days from the time of shipment.

Shipping Alternatives

1st Class Airmail
Delivery can be to any valid address (residential or PO Box). There is no charge for this service.

- or -

Registered Airmail
To ensure a degree of security. Requires the customer to sign for receipt at your local post office. There is no charge for this service.

Returns

For health and safety reasons, we cannot accept returns. If your order was damaged during shipping, please return the goods, for prompt replacement or a refund. For further information, please contact us.

Existing Transaction Enquiries

Please Note: If you have any queries regarding your transaction, please contact us immediately so it may be rectified accordingly. Your transaction will be processed in USD dollars.

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